• When will I receive my reformer?

    Each reformer is made to order. Delivery is typically 6–7 weeks from purchase.

  • What accessories are included?

    Every purchase comes with a Jump Board, Sitting Box, and complimentary access to the Formaé On Demand app for 30 days for free (£24.99 per month after)

  • Can I choose the colour of my reformer?

    Yes — we offer 21 premium leather finishes so your Formaé Fold fits perfectly with your home style.

  • Is there a warranty with the Formae Fold reformer?

    Yes, we offer a 3-year warranty for the Formaé Fold Reformer, giving you peace of mind. You can checkout our Warranty Here

  • What is the Formaé On Demand app?

    It’s our exclusive workout platform with hundreds of expert-led reformer classes for every level, monthly challenges, and progress tracking — included with your purchase.

  • Do you offer payment plans?

    Yes — because we believe Pilates should be accessible without compromise, we offer flexible payment plans through Klarna and PayPal Credit. This allows you to enjoy the full Formaé Fold experience now, while spreading the cost in a way that works for you.

  • What’s the maximum height and weight allowance?

    The Formaé Fold is suitable for users up to 6’4” (193 cm) in height and up to 130 kg (287 lbs) in weight, ensuring studio-quality performance and safety for a wide range of clients.

  • How big is the Formaé Fold Reformer?

    Dimensions: 237 cm (L) × 61 cm (W) × 28 cm (H). It folds compactly for easy storage against a wall or under larger furniture.

  • Can I replace the springs if needed?

    Yes — the Formaé Fold is built with studio-grade, replaceable springs, just like those used in professional Pilates reformers. Over time, if you wish to refresh or adjust your springs, replacements are available and easy to fit, ensuring your reformer performs beautifully for years to come. You can purchase single springs and Full spring packages here.

    SPRING BUNDLE PACK

    INDIVIDUAL SPRING REPLACEMENT

  • Is the Formaé Fold suitable for commercial use?

    The Formaé Fold is built to studio-grade standards using solid beech wood and professional-quality springs, ensuring durability and smooth performance. It’s perfect for home practice, private studios, and boutique-style spaces where style and flexibility matter. For high-volume commercial environments (such as large studios with continuous daily use), we recommend pairing the Formaé Fold with a regular maintenance schedule, including spring checks and upholstery care, to preserve its longevity.

    COMMERICAL STUDIO INFORMATION

  • Where do you ship?

    We proudly ship worldwide. Each Formaé Fold is made to order and delivered via our white-glove delivery partners, ensuring it arrives fully assembled and ready to use.

    Delivery times vary depending on your location. Most orders arrive within 6–7 weeks in the UK & Europe. For international deliveries, our team will provide a clear timeline and shipping quote at checkout.

  • What do the coloured springs mean?

    The Formaé Fold features five studio-grade springs, each colour-coded for different levels of resistance:

    🔴 Red Springs — Heavy resistance, ideal for strength and stability work (around 20kg)

    🟢 Green Springs — Medium resistance, versatile for most exercises (around 10-20kg)

    🟡 Yellow Springs — Light resistance, perfect for mobility, precision, and core-focused movements (around 5-10kg)